Zoom Outage: What Happened and What We Learned | The DevOps Postmortem

On Monday, August 24, 2020, Zoom experienced a global service disruption that prevented many users from starting and joining meetings and webinars. The outage primarily affected users in North America and parts of Europe and was resolved within a few hours. 📚 Sources: • Zoom Outage: What Happened and What We Learned — https://blog.zoom.us/zoom-outage-what... • Zoom went down for hours, disrupting schools and businesses - The Washington Post — https://www.washingtonpost.com/techno... • Zoom was down first thing Monday morning - Engadget — https://www.engadget.com/zoom-down-ou... • Zoom is now critical infrastructure. That's a concern - Brookings Institution — https://www.brookings.edu/articles/zo... • Massive Zoom outage impacts parts of the country - Centre Daily Times — https://www.centredaily.com/news/nati... • Zoom outage halts classes, meetings - Axios — https://www.axios.com/2020/08/24/zoom... • What Zoom did right and wrong during its outage - Josh Bernoff — https://www.forrester.com/blogs/what-... • Zoom apologises after partial global outage - The Guardian — https://www.theguardian.com/technolog... 🔥 The DevOps Postmortem — real incidents, real lessons. Subscribe so you don't repeat them. #DevOps #SRE #Postmortem #CloudComputing #Kubernetes #IncidentResponse