The Golden Ticket: A 101 Guide to Microsoft’s Business Process Catalog

The Microsoft Business Process Catalog (BPC) is one of the most powerful — and often overlooked — tools in the Dynamics 365 ecosystem. In this 101-level session, we’ll treat the BPC like a tour through Willy Wonka’s chocolate factory: surprising, structured, and full of “aha!” moments once you know where to look. Whether you’re new to Dynamics 365, involved in implementations, or just hearing about the BPC for the first time, this session will help you understand what it is, why it exists, and how it’s actually used in real projects. We’ll break down the catalog in plain language, explore how Microsoft organizes business processes end-to-end, and show how teams use the BPC to accelerate discovery, align stakeholders, and reduce unnecessary customization. No golden ticket required — just curiosity. What You’ll Learn What the Microsoft Business Process Catalog really is (and isn’t) How Microsoft structures business processes from high-level to detailed Where the BPC fits into Dynamics 365 implementations and Success by Design How partners and customers use it during Fit/Gap and process discovery Common misconceptions (and how to avoid BPC overwhelm) Visit all the DUG Programs: https://dynamicsusergroup.com/ -- LINKS Website | https://dynamicsusergroup.com/ Facebook |   / dynamicsuser   Twitter |   / dynconference   LinkedIn |   / dynamics-user-group