BATE-BOCA TERMINA COM PROCON!

BRISANET STATEMENT Note - Consumer TV Brisanet clarifies that the situation reported by customer Márcio Silva Chaves at the Mangabeira store in João Pessoa was duly resolved, and the service was successfully and satisfactorily completed for the customer. Regarding the recording of images and audio by the Consumer TV team inside the store, Brisanet emphasizes that the space is for private use and, although publicly accessible, does not authorize the dissemination of images captured on site, respecting the privacy and integrity of employees and customers. ____________ ARGUMENT ENDS WITH PROCON! A simple attempt to resolve a charge ended in confusion inside the store. The consumer claimed to have been charged an undue loyalty penalty and contacted the news team. During the argument, the atmosphere heated up, resulting in the involvement of the Consumer Protection Agency (Procon) to investigate the situation. Reporter Carlos Santos followed everything closely and shows how the disagreement between the customer and the company ended in a formal complaint. Watch until the end and understand how the case unfolded and what the consumer says about the charge considered abusive. 📍 Location: João Pessoa/PB 👉 Report your case too: Instagram: @reportercarlossantos Instagram: @tvconsumidor WhatsApp: (83) 99378-5627 Our Pix key to support our work: [email protected] Production: ​⁠​⁠ ​⁠​⁠@Josinaldo7645 @LeoAlves-83 🔖 #TVConsumidor #rondadoconsumidor #benmendes #DireitoDoConsumidor #blitizdoconsumidor #Procon #Brisanet #IdosoLesado #DefesaDoConsumidor #Reportagem #Justiça #patrulhadoconsumidor #RepórterCarlos #DireitoDoConsumidor #Denúncia #CobrançaIndevida #BateBoca #CustomerLoyalty #Report #Consumer