Hear Yes! More Often With the Science of Influence: Dan Norris at TEDxSanAntonio 2012

About: One of only a few individuals worldwide who currently hold the CMCT designation (a specialization in the psychology of persuasion--earned directly from Dr. Robert Cialdini, the leading authority on the subject), Dan Norris specializes in the science of ethical influence. Overview: Accent the positive and encounter the "yes" of success. Norris shares the power of positive responses as influencers, giving advise on how to use this highly effective technique in your own leadership, customer service applications, and day-to-day relationships. For more information on Norris: http://influenceatwork.com About TEDx, x = independently organized event In the spirit of ideas worth spreading, TEDx is a program of local, self-organized events that bring people together to share a TED-like experience. At a TEDx event, TEDTalks video and live speakers combine to spark deep discussion and connection in a small group. These local, self-organized events are branded TEDx, where x = independently organized TED event. The TED Conference provides general guidance for the TEDx program, but individual TEDx events are self-organized (subject to certain rules and regulations). Video Opener by Rod Guajardo foursandyfeet.com. Music: MUSICXXX Kevin MacLeod (incompetech.com) Licensed under Creative Commons Attribution 3.0.