Indoor Mapping: The Foundation for Safer, Smarter Facilities

Presented by Chris Lorrain & Katie Iles, LandTech Consultants | Gökçe Özçelik, Esri | IFMA FM Tech Week 2026 Every technology discussed throughout FM Tech Week — digital twins, AI, predictive maintenance, asset management — depends on one thing being accurate first: a building's indoor data. That's the premise LandTech and Esri built this session around, and it's a compelling one. LandTech President Chris Lorrain framed it simply: garbage in, garbage out. Most of the valuable data created during planning, design, and construction gets lost at each handoff before it ever reaches the operations phase, where the majority of a facility's cost and value actually live. The result is a fragmented picture spread across PDFs, CAD files, outdated blueprints, and undocumented institutional knowledge that walks out the door when experienced staff retire. Esri's Gökçe Özçelik introduced ArcGIS Indoors as the platform that turns those disconnected sources into a living indoor system of record, connecting buildings, people, assets, and operational data in one location-based map. The session then walked through four core patterns of use where indoor GIS delivers real operational value: asset management, space management, safety and emergency response, and occupant experience. Real-world project examples grounded the framework. LandTech's work with the University of Denver produced a suite of indoor mapping tools for space planning, grant allocation, and federal reporting. A 3D digital twin built for Pennichuck Water Works integrated laser-scanned facility models with their SCADA platform, giving operators live sensor readings and work order initiation from a single interface. Work with Chatham County in North Carolina illustrated how strong existing GIS expertise can be quickly extended to indoor building data. The session's closing point is well-timed given the week's other conversations: none of the AI and analytics tools presented at FM Tech Week work without an accurate indoor data foundation beneath them.