How Generative AI Changes Technical Writing
Lindsey Rix discusses how generative AI is changing technical writing, customer support, and content experiences at Blackbaud. She explains her work on Blackbaud AI chat experiences, the challenges of preparing documentation for AI-powered systems, and how structured content, APIs, and information design affect AI-generated responses. Lindsey also shares practical insights into how technical writers can adapt their workflows, content strategies, and collaboration practices as AI becomes integrated into enterprise software products.
▶︎
That’s Where I Got Into Documenting APIs
▶︎
You Can't Adopt AI by Sending Out a Memo
▶︎
How Harvard FAS built 1,000 personalized donor reports in 5 Months
▶︎
Understanding the impact of AI in the advice sector
▶︎
Why AI Agents are either the best or worst thing we’ve ever built
▶︎
Ep 90: Heat, Humidity, & Expectations - A Smarter Way to Train, with Dr. Michelle Quirk
▶︎
Customer-Facing Colleagues Changed How We Think About Documentatio
▶︎
From Idea to $650M Exit: Lessons in Building AI Startups
▶︎
Which country has the best education in the world? - The Global Story podcast, BBC World Service
▶︎
START YOUR TUESDAY WITH FAITH | TODAY GOD IS GIVING YOU UNEXPECTED OPPORTUNITIES | FATHER FREDDY ...
▶︎
You’re not behind (yet): How to learn AI in 18 minutes
▶︎
Inside Anthropic, the $965 Billion AI Juggernaut | The Circuit
▶︎
🔴 LIVE Barred Owl Nest Cam 🦉 | Post-Fledge Updates & Owl Activity
▶︎
AI & Education: Generative AI & the Future of Critical Thinking
▶︎
New Jellyfish Aquarium • Healing of Stress, Anxiety and Depressive States • Goodbye Insomnia #30
▶︎
Give Me 18 Minutes and I’ll Make you Dangerously Smart (with AI)
▶︎
HR of Democracy: Understanding the Election Workforce
▶︎
Psychology says you can land any job once you understand these 6 principles
▶︎
HOLY ROSARY TODAY THURSDAY, JUNE 11, 2026 ST. JUDE THADDEUS & LUMINOUS MYSTERIES | DAILY HOLY ROSARY
▶︎