Billable Hours: What’s Within and Out of Scope for the Support Coordinator Role

What Support Coordination activities are billable under the NDIS, and what falls outside the scope of funding? In this webinar, we break down the NDIS guidelines around billable and non-billable activities, helping Support Coordinators apply best-practice billing, maintain accurate records and ensure compliance with NDIS requirements. Designed for Support Coordinators, Specialist Support Coordinators, NDIS professionals and disability service providers, this session provides practical guidance on understanding billable work, avoiding common billing mistakes and documenting time accurately and transparently. Watch more Support Coordinator webinars and NDIS education resources on the Endeavour Foundation Knowledge Hub. Host: Endeavour Foundation – http://bit.ly/4fwXYTi Presenter: Support Coordination Academy Chapters: 00:00 Introduction to NDIS Billable Activities 08:52 Understanding the Context for Billable Support Coordination 11:09 Billable Activities: What Is In Scope? 17:11 Non-Billable Activities: What Is Out of Scope? 22:31 Best Practice for Recording Billable Time 31:40 Live Q&A on NDIS Billable Activities What You'll Learn: • Which Support Coordination activities are billable under the NDIS • What responsibilities and tasks are considered out of scope and cannot be billed • How to apply the NDIS Pricing Arrangements and Support Catalogue in day-to-day practice • Common billing pitfalls and how to avoid them • Best-practice approaches to recording billable time accurately and consistently • How to document work in a way that supports transparency and accountability • Tips for maintaining compliant billing practices while delivering quality participant outcomes Related Resources: Sign up for the CareConnect newsletter for monthly Support Coordinator resources and NDIS updates: https://ems.gs/3vRX0gwgKhZ Visit the Endeavour Foundation Support Coordinator Hub: https://bit.ly/3NO7OU0 Learn more about Endeavour Foundation: https://bit.ly/4hm1CzY