$4 Trillion Savings Gap: TIAA’s CEO on The Retirement Crisis | Titans and Disruptors

For more than 100 years, TIAA has helped millions of Americans — from educators to healthcare workers to public servants — turn their savings into guaranteed income they cannot outlive. Today, the company is expanding beyond its traditional 403(b) roots, pioneering lifetime income solutions inside 401(k) plans and using AI to better protect and serve participants. In this episode, Fortune’s Editor-in-Chief Alyson Shontell sits down with TIAA President and CEO Thasunda Brown Duckett to discuss America’s growing retirement crisis, the importance of lifetime income, and how TIAA is using technology and partnerships to build a more secure future for retirees. 00:00 Intro: The State of Retirement in America 00:45 Why America Faces a Retirement Crisis 05:01 What Lifetime Income Really Means 08:33 The Story That Changed Her Career 12:14 Expanding TIAA Beyond Its Traditional Market 14:13 Taking the CEO Role During COVID 17:37 AI, Leadership, and the Future of Work 23:21 How AI Helped Stop a $3 Million Scam 30:16 From Intern to Fortune 100 CEO 43:01 The Leadership Philosophy That Guides Her Life 49:36 Advice for the Next Generation Subscribe to Fortune's YouTube: http://www.youtube.com/subscription_c... Subscribe to Fortune: https://fortune.com/subscribe/?utm_so... Fortune Magazine is a global leader in business journalism with 55 million monthly page views and a readership of nearly 32 million, with major franchises including the Fortune 500 and the Fortune 100 Best Companies to Work For. The new Fortune video channel dives into personal stories from business owners and entrepreneurs becoming successful in business and sharing their tips to help you reach your goals. Website: http://fortune.com/ Facebook:   / fortunemagazine   Twitter:   / fortunemagazine   TikTok:   / fortune