Introduction to errors and violations

There are different types of human error, known as errors and violations. Errors typically refer to slips, lapses or mistakes caused by not paying sufficient attention or failure to solve a problem. On the other hand, violations are intentional actions when people know that they should not be doing something but do it anyway. To find out why people perform workplace violations, watch this video and visit the Hearts and Minds website: https://heartsandminds.energyinst.org