Heathrow is Transforming Customer Journeys with Salesforce

Heathrow is using AI to give every traveler a personal digital concierge. How does an airport serving 80 MILLION people deliver personalized service? Discover how Heathrow uses Salesforce to centralize disparate data, enabling a 360-degree view of each traveler. Agentforce provides real-time security queue times, parking options, and dining options. What is the impact of this innovation? a 30-40% increase in contact speed and doubled digital revenue! To learn more visit https://www.salesforce.com/agentforce/ #Salesforce #Agentforce #CustomerStory Subscribe to Salesforce’s YouTube Channel: http://bit.ly/SalesforceSubscribe Learn more about Salesforce: https://www.salesforce.com Facebook:   / salesforce   Twitter:   / salesforce   Instagram:   / salesforce   LinkedIn:   / salesforce   About #Salesforce: Improve customer relationships with Salesforce, the #1 AI CRM where humans with agents drive customer success together. Our integrated platform pairs your unified customer data with trusted agents that can assist, take action autonomously, and hand off seamlessly to your employees in sales, service, marketing, commerce, and more. Disclaimer: This video is for demonstration purposes only. All account data depicted is fictional and does not contain personally identifiable information (PII). This content is intended solely to illustrate product functionality in a simulated environment.