What are agencies looking for in a freelance translator?

The owner of a small U.S. translation agency explains what freelance translators can do to get more work. He covers how agencies must quickly evaluate the translators who contact them, how freelancers can make the best first impression, what they need to do to get that first order, and how they can make themselves the default vendor for many more orders in their language pairs. (He also talks more than necessary about his favorite word of the week: heuristics.)