The Caregiver Retention Conversation Home Care Needs | Podcast

In this episode of CareSmartz360 On Air, we’re joined by Karla Rodriguez, People Manager at Hallmark Homecare South Charlotte, who works at the center of caregiver scheduling, recruitment, onboarding, and workforce coordination. Karla shares practical insights on why caregiver retention continues to challenge home care agencies and what it takes to build a stronger, more stable workforce. The discussion explores how communication, culture, and smarter operational systems can reduce burnout and help agencies create workplaces caregivers want to stay in. 🎙 Key Takeaways: 🔹 Understand why caregiver retention remains a challenge 🔹 Build a stronger caregiver-first workplace culture 🔹 Improve communication to reduce burnout and turnover 🔹 Manage scheduling and call-offs more effectively 🔹 Explore how AI can support retention strategies 🔹 Prepare for caregiver workforce trends in 2026 👤 About the Guest: Karla Rodriguez is a People Manager at Hallmark Homecare South Charlotte, specializing in caregiver workforce operations, scheduling, and retention strategies in home care. 🔔 Subscribe for more home care insights: https://tinyurl.com/2ct6umxx 📌 Follow Us: 🔹 Facebook:   / caresmartz360   🔹 Twitter:   / caresmartz360   🔹 Instagram:   / caresmartz   🔹 LinkedIn:   / caresmartz   #HomeCare #CaregiverRetention #SeniorCare #CaregiverSupport #HomeCareBusiness #HealthcareLeadership #WorkforceManagement #CareSmartz360 #AgingInPlace