Training Is Probably Not the Answer w/ Ash Panjwani

Leadership development fails when it starts with a training request. Ash Panjwani has spent thirteen years building performance and leadership systems at VMware, Twilio, OneTrust, and Procore, and now runs Work Happy. She joins me on this episode to explain what to build instead. In this episode: • The three-layer approach: set the standard, build the system, then bridge the gap • The calibration meeting that exposed how rarely companies define what good leadership looks like • Why employees don't actually leave over comp, and what makes them stay • How to bring a trust problem to a CFO without ever using the word trust • What AI adoption and employee onboarding have in common • A five-minute test to find the gap between your strategy and your frontline For HR and people leaders who are tired of running programs that don't move the business. Episode Chapters: • 02:06 | Meet Ash Panjwani and Work Happy • 03:20 | Why leadership development has to become a system • 04:18 | The calibration meeting she never wants to repeat • 05:39 | The three-layer approach to building leaders • 07:15 | Managers vs. leaders: where the line sits • 09:19 | The question that kills most training requests • 11:55 | Why trust is eroding, and why it isn't comp • 15:41 | Show your work: bringing employees along on decisions • 18:48 | Drop the HR buzzwords: how to talk to a CFO • 22:16 | Codifying expectations for humans and AI • 26:01 | AI adoption and the cost of a mistake • 28:58 | The five-minute strategy test • Connect with Ash on LinkedIn:   / ashpanjwani   • Visit wrkhappy: https://wrkhappy.co/ 🎙️ Pulse by HRBench. Practical people analytics for HR leaders who tie their work to business outcomes. Subscribe to be notified of new episodes.