Leading Through AI: Trust, Talent & the Future of FS | Chris Perry, President of Broadridge

AI adoption now sits at the intersection of leadership, workforce capability, and trust. In this IKN conversation, Sarah Clarke, CEO of Intuition Americas, speaks with Chris Perry, President of Broadridge Financial Solutions, about what it takes to help people build confidence with AI while the business changes around them. Chris shares how Broadridge has embedded AI into the working lives of 15,000 associates through clear standards, internal controls, and a culture built on customer focus, accountability, trust, and entrepreneurship. Together, they discuss one of the harder realities of AI adoption: helping employees understand how new tools connect to their role, their workflow, and their future value. They also explore sales capability, cybersecurity, tokenization, curiosity, communication, and why human intelligence becomes even more important as technology becomes more powerful. For L&D and business leaders across financial services, this is a timely and practical conversation about AI, reinvention, and the capabilities that will matter most in the years ahead.