18 Healthcare Revenue Cycle Management KPIs To Know (In Under 22 Min)

Are you tracking these revenue cycle KPIs? In this video, I break down 18 Revenue Cycle Management (RCM) KPIs that healthcare leaders and CFOs should know.. From days in A/R, clean claim rates, denial rates, and net collection ratios — to provider documentation lag time-- these are the metrics that directly impact your hospital or practice's financial health and cash flow. TIME STAMPS: 0:00 Introduction 0:37 Schedule utilization rate 1:57 Eligibility verification rate 2:57 Authorization rate 3:50 Authorization turnaround time (TAT) 4:51 Pre-registration rate 6:13 Point of service collections rate 7:23 Front end denial rate 8:31 Registration accuracy rate 9:50 Coding denial rate 11:13 Coding lag time 12:19 Clean claim rate 13:08 Claim submission lag time 13:53 Denial rate (overall) 14:56 AR aging distribution 16:06 Days in accounts receivable (Days in AR) 17:26 Net collections percentage 18:41 Cost to collect 20:13 Bad debt percentage DOWNLOAD THE SLIDES WITH THE FORMULAS HERE (Free): https://conradhealthcare.podia.com/18... WANT TO LEARN REVENUE CYCLE MANAGEMENT: END TO END & STRATEGY? Check out my Udemy course here: https://www.udemy.com/course/modern-r... JOIN THE WAITLIST for the Modern Revenue Cycle Systems course, available in May 2026: https://conradhealthcare.podia.com/mo...