Top 3 Reasons to Use a Virtual Assistant in Eye Care with Teem

Dr. Adam Ramsey shares his three-year experience using virtual assistants in his optometry practice, describing how he researched, interviewed, and hired virtual assistants (eventually adding a second) to handle phone calls and other remote tasks, improving efficiency and reducing front-desk distractions. He explains how he gained staff buy-in by having the team list which duties could be done virtually, positioning virtual assistants as support rather than replacements, and notes he even ran the office for two months with minimal in-person staff thanks to virtual assistants. Ramsey outlines virtual assistants capabilities including calls, texts, emails, insurance authorizations, bill payment, ordering contacts and lenses, and potential HIPAA-compliant scribing via Zoom, emphasizing ongoing training, performance management, and the benefits of vetted, medically trained candidates through Team, including bilingual options and time-zone considerations. Timestamps: 00:00 Intro 00:29 Why Virtual Assistants 01:33 Getting Started Hiring 02:28 Phones Offsite Benefits 03:26 Winning Over Staff 05:39 Adding A Second virtual assistant 06:24 Crisis Proof Staffing 07:34 Costs Pay And Impact 09:08 Team Training Pipeline 10:05 Hybrid Model Time Zones 11:54 What virtual assistants Can Do 12:57 Virtual Scribing Setup 14:24 Training And Workflow 15:29 ROI Raises And Growth 17:19 How To Get Started 18:46 Wrap Up And Subscribe -------------------------- Let’s Connect! Defocus Media on Social Media: 👁️ Instagram:   / defocusmedia   👁️ Facebook:   / defocusmedia   👁️ LinkedIn:   / defocus-media   👁️ Twitter:   / defocusmedia   👀 Website: https://defocusmediagroup.com/ 👀 Want to stay up to date on the latest trends and hottest topics in eye care? 📧 Sign up for our newsletter! https://share.hsforms.com/1rhZdAHr_Ss... -------------------------- DISCLAIMER: All content in this video and description, including infor­ma­tion, opinions, con­tent, ref­er­ences, and links, is for infor­ma­tional pur­poses only. The Author does not pro­vide any med­ical advice on the site. Noth­ing con­tained in this video or its description is intended to estab­lish a physician-patient rela­tion­ship, to replace the ser­vices of a trained physi­cian or health care pro­fes­sional, or oth­er­wise to be a sub­sti­tute for pro­fes­sional med­ical advice, diag­no­sis, or treatment. You should con­sult a licensed physi­cian or appropriately credentialed health care worker in your com­mu­nity in all mat­ters relat­ing to your health. Also, some of the links in this post may be affiliate links, meaning, at no cost to you, I will earn a small commission if you click through and make a purchase. All non-licensed clips are used for fair use commentary, criticism, and educational purposes.