What’s New in Dynamics 365 CRM Application 2024 Release Wave 2

An insightful webinar on the New Dynamics 365 CRM Update! Discover how these enhancements can transform your business operations across Sales, Customer Service, Field Service, and Customer Insights. What You’ll Learn: Overview of Dynamics 365 CRM App New Features in 2024 Release Wave 2: Sales: Learn to analyse opportunities with new grouping tools, customise lead qualification, and gain a 360-degree view with AI-generated summaries. Customer Service: Improve your email management and case handling with enhanced controls and real-time updates. Field Service: Customise mobile syncing and transition seamlessly to the new scheduling board. Customer Insights: Utilise heatmap analytics to track customer journeys and manage segments effectively.