PwC’s Chief People Officer on Training 80,000 People for the AI Era With Human Skills at the Center

I talk with Yolanda Seals-Coffield, PwC US Chief People and Inclusion Officer, about how PwC is preparing 80,000 people for an AI-enabled future. We get into PwC’s approach to democratizing AI access, building responsible AI habits, measuring adoption beyond token usage, and creating learning that happens directly in the flow of work. Yolanda also shares how PwC is rethinking entry-level talent, human skills, and career development as AI changes the work new graduates are expected to do. Chapters: 00:00 PwC’s AI strategy and human skills focus 02:07 What PwC US does and Yolanda’s role 04:17 How PwC is approaching AI adoption and access 14:08 Responsible AI, governance, and human judgment 19:32 Learning in the flow of work and AI coaching pop-ups 43:50 Entry-level talent, human skills, and the future workforce Key Topics Covered PwC, Yolanda Seals-Coffield, PwC US Chief People and Inclusion Officer, AI adoption, enterprise AI, AI workforce strategy, human skills, responsible AI, AI governance, AI training, AI upskilling, ChatPwC, Microsoft Copilot, ChatGPT, Claude, frontier AI models, AI tool access, AI dashboard, AI streaks, AI learning, learning in the flow of work, AI coaching, AI pop-ups, AI ROI, AI token costs, AI budget management, AI adoption metrics, token maxing, human judgment, critical thinking, AI and entry-level jobs, new graduates, associate discovery, engineer your career, agile workforce, future of work, Future Ready Leadership, Jacob Morgan ---------------------------------------------- Website: http://www.thefutureorganization.com/ Twitter:   / jacobm   Facebook:   / futuristjacob   Newsletter https://thefutureorganization.com/new... Amazon Book Page: https://www.amazon.com/Jacob-Morgan/e... -------------------------------------------------- Jacob Morgan is a keynote speaker, best-selling author, and futurist. He explores how the world of work is changing, what the future of work is going to look like, and we need to do to prepare. To work with Jacob or have him speak at your event visit TheFutureOrganization.com