En Attente…

ABELS 3-4 • GROUP 3 — French Customer Service and Complaint Handling 🇫🇷✨ A short film presentation showcasing customer service interaction and conflict resolution, tailored for the A1 language proficiency level. SYNOPSIS: After three agonizing days without an internet connection and multiple unresolved reports, an incredibly frustrated customer calls customer service demanding immediate action. Follow her journey from a standard troubleshooting loop to a senior agent's intervention. Will she finally get reconnected? The Cast: • Krisha (Frustrated Customer): Gregorio, Krizzia Claire • Customer Service Agent: Generoso, Maureen Jan • Charlem (Senior Agent): Atacador, Charleon The Crew: • Script Writers: Alit, Sean Allaine & Perez, Gabrielle Angela • Cinematographer & Editor: Dela Cruz, Aldrin SPECIAL THANKS A very special thank you to Homeroom Co-working and Study Lounge for generously providing the venue and the perfect, free space for our shoot! #FrenchA1 #CustomerService #Roleplay #Group3 #LanguageLearning #FrenchComplaint #ShortFilm #PUP