Heidi Rounds May 2026 - Remote

From unboxing and setup to a live clinical demo, device pairing across iOS, Android and desktop, and common troubleshooting steps, this webinar is your complete guide to getting started with Heidi's first AI microphone built exclusively for clinical documentation. Cheryl Saw, Heidi Remote Product Marketer, Dr Ben Condon, Clinical Director APAC, and Peter Li, Software Engineer, walk through everything you need to know about Heidi Remote. Learn more at: https://www.heidihealth.com/hardware Timestamps 1:49 What Is Heidi Remote 2:10 Device Walkthrough: Lanyard, Clip and Magnetic Attachment 4:28 Powering On and Button Controls 6:48 Five Steps to Set Up 7:46 Android and Desktop Launch Announcement 10:10 Live Demo: Emergency Department Session with Heidi Remote 14:32 Stopping, Saving and Syncing a Session 15:07 Linking Patient Context Across Sessions 17:20 Pre-Charting Workflow and Upcoming Merge Feature 19:26 Q&A: Delivery, Battery Life and Best Practices 22:09 Web Browser Compatibility Update 23:28 Troubleshooting: Unresponsive Device 25:14 Troubleshooting: Pairing Issues 25:56 Troubleshooting: Slow or Failed Syncing 27:14 Force Restart vs Factory Reset 28:55 Upcoming Features: Session Merge and Source Labels 30:01 Adding Context on Mobile: Photos, Scans and Uploads 33:42 Q&A: Switching Remote Between Devices 35:17 Closing Key Takeaways: Heidi Remote 101: a 21-gram magnetic clip microphone with omnidirectional audio, offline transcription and real-time sync when back in range. Setup across platforms: pair via Bluetooth on iOS, Android (v3.3+) or desktop (v2.0+), update firmware to v4.5 and set a default note template. Live clinical demo: Dr Ben Condon runs a full emergency department session, showing how to start, pause, stop and save, then link patient context across multiple visits. Troubleshooting walkthrough: what to do when Remote is unresponsive, pairing fails or syncing stalls, including force restart (12-second hold) and USB-C fast transfer. Coming soon: session merge, split sessions and source labeling so you can tell which sessions came from Remote, desktop or mobile. Safety and Compliance Heidi supports over two million patient visits every week, adhering to international data safety standards including the NHS, HIPAA, GDPR, APP, and more. It has obtained enterprise-grade security certifications such as SOC2, ISO42001. and ISO27001, among others. About Heidi We're building tools that improve patient care and transform the clinical experience for healthcare providers and teams across the globe. Our mission is to double the world's healthcare capacity by helping clinicians spend less time on admin and more time with patients. Order Heidi Remote today: https://www.heidihealth.com/hardware #HeidiAI #HeidiHealth #HeidiRemote #AIMedicalScribe #AIinHealthcare #ClinicalDocumentation #DigitalHealth #HealthIT #WorkflowAutomation #DoctorLife #AIforDoctors #WearableTech #Telehealth