K:LDN 2026: Klaviyo Marketing Roadmap, Service Roadmap, and AI Agents

Unlock the Klaviyo product roadmap and see how Klaviyo AI Composer, service agents, and data upgrades power faster growth. Ready to go deeper on building with Klaviyo AI Composer? Learn more in the Klaviyo Help Center: https://www.klaviyo.com/composer What you’ll learn: How Klaviyo AI Composer uses natural language to create campaigns, flows, and segments—and then helps analyze and optimize performance How Klaviyo marketing automation is expanding beyond email with Klaviyo WhatsApp marketing, mobile push (including geofencing and A/B testing), and Klaviyo SMS RCS improvements How Klaviyo audience optimization can automatically exclude low-quality recipients, identify high-intent targeting opportunities, and support message prioritization How Klaviyo social integration turns Instagram engagement into owned subscriber growth (comment-to-DM, consent capture, and actionable social signals) and helps teams reuse top-performing social content How the Klaviyo Customer Agent and Klaviyo Customer Hub aim to convert + retain through AI resolution, multilingual support, custom skills/tools, and on-site personalization experiences How the Klaviyo Data Platform (built-in CDP) strengthens identity resolution, multi-email profiles, application objects, and cross-account visibility to make AI and personalization work end-to-end ⏱️ Timestamps: 00:01 Introduction – Klaviyo product roadmap overview with design principles and what’s new across marketing automation, service, and the Klaviyo Data Platform 02:56 Klaviyo AI Composer – Build campaigns, flows, and segments with natural language plus AI recommendations and optimization 06:08 Flow improvements – Multi-branch splits, flow filter upgrades, and template improvements to level up Klaviyo marketing automation 07:24 Omnichannel messaging – Klaviyo WhatsApp marketing, mobile push (A/B testing + geofencing), and Klaviyo SMS RCS with content-based personalization 09:56 Klaviyo audience optimization – Marketing analytics upgrades including personalized send time, RFM modeling, high-intent targeting, and message prioritization 12:44 Klaviyo social integration – K Social demo: capture subscribers from Instagram, sync social signals into Klaviyo, and activate insights with Composer 22:16 Klaviyo Customer Agent & Customer Hub – Service roadmap: AI resolution, agent builder, multilingual support, and Customer Hub personalization for storefront experiences 31:17 Klaviyo Data Platform – Built-in CDP (KDP): identity resolution, multi-account organizations, data residency, compliance hub, and key integrations Got questions, feedback, or a Klaviyo roadmap topic you want covered next? Drop a comment below—we’d love to hear from you! ABOUT KLAVIYO Klaviyo (NYSE: KVYO) is the only CRM built for B2C brands. Powered by its built-in data platform and AI insights, Klaviyo combines marketing automation, analytics, and customer service into one unified solution, making it easy for businesses to know their customers and grow faster. Create your free account today: https://www.klaviyo.com/sign-up 💡 Don't forget to Subscribe on YouTube and follow us here: Twitter:   / klaviyo   Linkedin:   / klaviyo   Facebook:   / klaviyo   Instagram:   / klaviyo   #Klaviyo #KlaviyoAI #KlaviyoAIComposer #KlaviyoCustomerAgent #KlaviyoMarketingAutomation #EmailMarketingAutomation #SMSMarketing #KlaviyoDataPlatform