The Operational Transition from 3PL to 4PL with CEO & Podcast Host: Sarah Garvin

Join us on Behind The Chain for episode #21, with Special Guest - Sarah Garvin, CEO at Opstrive & Smart Logistix! In this latest episode, Joey sits down with Sarah to discuss how her companies offer the full service logistics solution; combing your brand, your vision & her expert operations. Smart Logistix is a digital first forwarder with a client portal that tells you where your shipment is, without the 14-email chain, and Opstrive provides eCommerce 3PL across the UK, Dubai and China, plus the operational architecture, KPIs and exposed costs that save 20-30% of your time and 5-10% of your margins - you scale, they handle the chaos. If you need a freight partner, an ops team that actually fixes things, or a louder voice in this industry, Sarah will give you exactly that. Joey & Sarah chat around the pillars of: • The biggest operational challenges businesses faced when moving from a 3PL model to a 4PL structure • At what stage of growth should companies consider transitioning from 3PL to 4PL • How technology, data visibility, and supply chain control support this transition • Expected leadership challenges Sarah may come up against and how to combat those Viewers will get insights into real-world examples of market leading delivery solutions to facilitate and support retail innovation and eCommerce. Subscribe & Enjoy. --------------------------------------------------------------------------------------------------------------------------- Apple Podcast: https://podcasts.apple.com/us/podcast... Spotify: https://open.spotify.com/episode/2uex... Amazon Music: https://music.amazon.co.uk/podcasts/7... Sponsors: If you are a Logistics Technology Company OR Major eCommerce Fashion Brand. Let's talk - [email protected] Timecodes: 0:00 - 08:50 - Intro [Becoming a Major Business Leader] 08:51 - 14:14 - Moving Through the Ranks 14:15 - 16:01 - From B2B to B2C 16:02 - 19:46 - Biggest Career Challenges 19:47 - 23:20 - Smart Logistix & Opstrive 23:21 - 26:46 - Understanding the Solution 26:47 - 30:58 - Taking it Upon Yourself? 31:58 - 35:42 - 3PL vs 4PL 35:43 - 39:16 - Mentors & Role Models 39:17 - 46:55 - Balancing Work & Life 46:56 - 48:48 - Advice to Former Sarah