The Broken Outsourcing Model Costing You Millions | Chris Krzoska, COO Euvic US | Euvic Talks

Planning a new tech initiative or looking to optimize your current software processes? 📞📨 Get in touch with our team: https://cy7qux.short.gy/yt-iwp-eng Is your IT outsourcing model actually creating value or just generating costs? Most companies fall into the same trap: they choose either low-cost body shops that fail to deliver quality, or large consulting firms that build slide decks instead of working software. In this episode of Euvic Talks, Bartek Śliwa sits down with Chris Krzoska, CEO of Euvic US. Chris shares his journey - from a family basement startup, through building systems for global brands like Subway and Dunkin’, to selling the business to a U.S. competitor. What will you learn from this episode? Chris introduces a three-part framework for fixing the broken outsourcing model: Pillar 1: The Right People (Three-Filter Framework) How do you choose a location that won’t fail you? Chris uses three key filters: • Engineering Excellence: Why is Poland ranked #1 globally (e.g., in Java), and why is half of OpenAI’s founding team Polish? • Geopolitical & Cultural Alignment: Why do cultural proximity and geopolitical stability matter more than low cost? • Cost Effectiveness: How to optimize costs without sacrificing quality (The Poland Advantage). Pillar 2: The Right Process (Quick Iterations vs. Long RFPs) Instead of spending 6 months on lengthy procurement processes, focus on: • 4–6 week workshops: the fastest way to validate a partner with a low entry cost ($10–20K). • Low cost of change: why you should test teams when uncertainty is highest and switching costs are lowest. • Domain experience: why you should never work with a team that is learning your industry on your project. Pillar 3: The Communication Bridge (Product Solutions Managers) Meet Euvic’s “secret weapon” - the PSM team. Former Senior Product Managers from the U.S. who: • bridge the gap between business vision and code, • ask tough questions to uncover the real goal (the project’s North Star), • apply the “Collaborative Way” framework: listen generously, speak straight, honor commitments. Learn more about the PSM role and our approach: 👉 https://www.euvic.com/us/post/product... 0:00 Introduction 0:28 Chris’s background & early career 9:06 Joining Euvic & becoming CEO 11:24 Why the outsourcing model is broken 14:23 Two extremes: body leasing vs consulting 18:52 Time zones & delivery model 22:25 Solution part 1: people & geography 26:28 Solution part 2: process & quick iterations 30:25 Solution part 3: communication & PSM team 35:00 Cultural differences: Poland vs US 37:34 PSM in practice & business value 41:34 AI & staying competitive 43:42 How to choose the right partner – summary 48:06 Inspiration & work-life balance 51:13 Closing Guest: Chris Krzoska is the COO of Euvic US, where he helps US-based companies build complex software and technology solutions through high-trust partnerships with world-class engineering teams in Poland and Central Europe. He’s spent his career building companies, leading international sales organizations, and navigating growth through acquisitions and product delivery in demanding markets globally. Chris believes trust - built through clarity, ownership, and long-term thinking - is the foundation of every successful business relationship. Outside of work, he enjoys hiking, travel, spearfishing, and time with his family. Host Bartosz Śliwa - Head of Delivery at Euvic S.A., a leader with many years of experience in the IT industry. Since 2016, he has managed teams of 100+ specialists, helping clients deliver software effectively and scale their businesses. A certified Scrum Master, Product Owner, and consultant, passionate about process optimization, modern technologies, and people development. Outside of work, he’s an entrepreneur, stock market enthusiast, and lifelong learner, usually accompanied by Elton, his border collie and everyday adventure partner. Video: UN MINUTO — Bartosz Otorowski Production: Klaudia Szczepara 🌐 Explore more episodes at: https://cy7qux.short.gy/yt-talks-eng