Emerging traveller trends – what to expect and how to capture the full value

The aviation market has suffered strong economic and commercial impacts as a consequence of the pandemic and the war in Europe. Thus, it is essential that the sector is able to seek the best strategies that adapt to the passenger profile, their needs, and concerns in the face of current economic constraints. Only by understanding the dynamics of new passenger flows can the full potential available in the value chain be captured. Panel with: Paula Santos - Moderator Managing Partner – KILSA Group Graham Bolton Global Aviation Practice Leader - Mott MacDonald Pedro Colaço CEO - GuestCentric Roberto Antunes Executive Director - NEST Centro de Inovação de Turismo Sérgio Almeida Director Business Travel - Portugal & Africa -Travelstore